CRM SWOT
SWOT for Sales Opportunities
Strengths (internal, positive)
Why we are well positioned to win this deal
Examples:
Good relationship with decision maker
Competitive pricing
Strong track record / references in customer’s industry
Unique product feature aligned with client’s pain point
Weaknesses (internal, negative)
Where our proposal is vulnerable
Examples:
Higher price than competitors
Missing feature the client asked for
Weak presence in customer’s geography
Limited local support
Opportunities (external, positive)
External factors that could increase the chance of winning or expanding the deal
Examples:
Customer has budget left to spend this quarter
Competitor is experiencing supply issues
New regulation increases demand for our solution
Cross-selling possibilities
Threats (external, negative)
Risks outside of our control that could jeopardize closing the deal
Examples:
Customer’s management change delays decision
Strong incumbent supplier with long-term contract
Economic downturn / budget freeze
Customer considering an in-house solution
Coupling calendar with Outlook
https://www.odoo.com/documentation/19.0/applications/productivity/calendar/outlook.html
Studio
Modifying a portal site
This one shows how, using the portal site, it is possible to change the user picture.